Terms of Service

Last updated: 23 October 2026

These terms govern your use of the Fretfire app and the fretfire.app website. By downloading, installing, or using Fretfire, you agree to these terms.

1. Definitions

• "Fretfire," "we," "us" — Tamer Abushaar, c/o GAM, Pappelallee 64, 10437 Berlin, Germany (see the Impressum).
• "Software" — the Fretfire app for iPhone and iPad.
• "You," "User" — any person who downloads, installs, or uses the Software.

2. The App Store

Fretfire is distributed through Apple's App Store. Purchases, subscription renewals, cancellations and refunds are handled by Apple, under Apple's standard EULA and Apple's terms of sale.

3. Your Account and Your Progress

You can use the Software without an account. Without one, your Trainer progress is kept only on your device and is lost if you delete the Software.

If you sign in:

• Creating a new account saves the Trainer progress on your device to that account. After that, the Software saves it again each time you practise.
• Signing in to an account you already have replaces the Trainer progress on that device with the progress saved to your account, and progress made on the device before signing in is not kept. If your account has no saved progress yet, the device's progress is saved to it.
• Signing out removes your Trainer progress from the device. It stays on your account and comes back when you sign in again.

Please keep your sign-in details to yourself. You can delete your account at any time in the Software (Settings → Account → Delete account). This deletes your account and the progress saved to it at once, and can't be undone. It doesn't cancel a subscription; cancel that through Apple.

How we handle your data is described in our Privacy Policy.

4. Restrictions

You may not:

• Reverse engineer, decompile, or disassemble the Software, except to the extent expressly permitted by applicable law.
• Redistribute, sublicense, rent, lease, or lend the Software to any third party.
• Remove or alter any proprietary notices, labels, or marks on the Software.
• Use the Software for any unlawful purpose or in violation of any applicable regulations.

5. Intellectual Property

The Software, including all code, designs, graphics, and documentation, is the intellectual property of Fretfire and is protected by copyright and other applicable intellectual property laws.

These terms do not transfer ownership of the Software to you.

6. Updates and Support

We are under no obligation to provide updates, but may do so at our discretion. Support is provided on a best-effort basis through our contact page.

7. Disclaimer of Warranties

The Software is provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Software will be error-free, uninterrupted, or compatible with all hardware or software configurations. Chord and note detection, the AI coach's replies and the practice sessions it suggests, and generated backing tracks are produced automatically and may not be accurate. The coach's advice doesn't replace a qualified teacher.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Fretfire be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Software.

Our total aggregate liability to you shall not exceed the amount you paid for Fretfire plans through the App Store in the 12 months before the claim arose. Some jurisdictions do not allow the exclusion or limitation of certain damages — in such jurisdictions our liability is limited to the fullest extent permitted by law.

Nothing in these terms limits our liability for intent or gross negligence, for injury to life, body or health, or under the German Product Liability Act.

9. Termination

Your right to use the Software ends if you breach any of these terms. You must then stop using the Software and delete it from your devices.

The provisions regarding Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Governing Law survive any termination.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Berlin, Germany.

If you are a consumer residing in the European Union, you retain any mandatory consumer protection rights granted by the law of your country of residence that cannot be waived by contract.

11. Changes to These Terms

We reserve the right to modify these terms at any time. Updated terms take effect when posted on this page. Your continued use of the Software after changes are posted constitutes your acceptance of the updated terms. The "Last updated" date at the top of this page indicates the most recent revision.

12. Contact

For questions about these terms, use our contact form or write to [email protected].